You can return your order within 30 days of receiving your order for any reason.
We will provide a refund
(excluding shipping charges which are not refundable), exchange or credit. Any freight
charges are the responsibility of the customer. To process a return please
within 30 days of
receiving your order.
Goods will only be accepted for return if they are returned new,
unopened, unused, in the original packaging, labelling intact and in
saleable condition. Opened packages will not be accepted
Additional delivery charges for an exchange will be charged and you will need to
pay the cost of all
return freight before the exchange will be accepted.
All items are thoroughly checked before they are
dispatched. For products that arrive faulty or damaged
please notify us immediately within 5 days of receipt on firstname.lastname@example.org
All goods must be returned within 7 days of receipt,
unused in the original packaging. We
will provide either a replacement, credit note or refund.
We will also reimburse your postage for the return of any damaged goods.
In the unlikely event that we are unable to fulfil
any items that you have ordered we will contact
you with details of expected lead time and offer
you the option of placing the item/s on back order and waiting for the product to come
into stock, replacing the item with another product or receiving
Incase your order or part of your order goes on back order
or any item in your order has a delayed delivery due to it being temporarily out
of stock, we will ship each additional back order free of charge. You can also request
a split delivery free of charge and have the option to cancel your back order at
any stage prior to shipping. We will also provide you with status reports regarding
any back orders so that you can make an informed decision. Just drop us an email
and we will organize your request immediately.