Delivery within Australia

All orders are delivered via Australia Post's premium eparcel service.

Australia wide delivery charge is $10 for regular parcels, with revised fee of upto $15 for bulky parcels.

Delivery takes from 3 - 21 days, from receipt of payment, depending on the items purchased and current stock levels.

We ship all purchases using Australia Post’s premium eparcel service with delivery taking place during normal business hours. All goods must be signed for upon receipt unless you advice us otherwise and have special delivery instructions.  For signature required deliveries, if no one is home, a card will be left and the goods may be picked up from your local post office.

Order Status and Tracking

A tracking number is assigned to all deliveries once order has been processed and despatched. We can provide your eparcel tracking number on request.
You can track the shipping status of your order by entering this number at auspost.com.au/track/ or simply by dropping us an email at  sales@cottonbox.com.au

A notification email will be sent to the email address you provided to confirm despatch, after order has been processed.

International deliveries

We accept international orders from customers especially for destinations such as New Zealand.  Please email us prior to ordering for a quote on freight and for instructions on how to order by emailing us at  sales@cottonbox.com.au. 

Please email us prior to placing an order for a quote on freight.